The Voice Response system and Internet Continued Claims system for filing your claim for weekly benefits and for making inquiries about your claim require you to enter a four-digit Personal Identification Number (PIN).  Your PIN is your electronic signature and will help protect you from another person obtaining information about your claim or filing against your claim.

After you file your initial claim, a PIN will be mailed to you.  This PIN can be changed one time by you.  Be sure to select a PIN that is easy for you to remember since you must use it each time you file a claim or inquire about your benefits.  It is recommended that you do not use your birth date, numbers of your home address, last four digits of your social security number, or any other number that someone could easily guess.

If you forget your PIN, mail a request to change your PIN to:

PIN Change Request
Unemployment Insurance Division
P.O. Box 2468
Casper, WY  82602

or, fax to (307) 235-3277

After your written request is received, you will be mailed a new PIN.

Unemployment Insurance Division representatives do not know your PIN and cannot find it for you.  It is your responsibility to remember it and to keep others from using it.  You are responsible for all activity on your claim.  You may be subject to fraud charges if you allow someone else to file for benefits using your PIN.

Glossary:

Voice Response System – Phone service which allows you to file your continuing claims by calling (307) 473-3789.  The system will note for which weeks you may file.  Then you will be asked to respond to questions corresponding to those on the payorder.

Benefits – The monetary amount paid to an unemployed or partially unemployed worker.

Initial claim – A new or an additional claim, according to Wyoming law.

Fraud – The willful misrepresentation or nondisclosure of a material fact by a claimant for the purpose of obtaining benefits to which the person is not entitled.