Five Most Commonly Asked Unemployment Questions

2. Check the reported wages and the employers listed to make sure they match your records for the same time period. You will be responsible for overpayments resulting from incorrect wages.

3. Note the weekly benefit amount and the maximum benefit amount.

4. If the box on the bottom of the letter is checked, the pending issue could be a quit or discharge. If you have any questions, call (307) 473-3789.

B. Blue Book

1. These are the unemployment insurance program's instructions.

2. Read and keep to look up information and get your questions answered. You will be responsible for knowing what is in the blue book.

3. Use the work search record to write down the places you contact for work each week. You must have a written record of where you looked for work each week that you are paid benefits. This information may be requested for verification.

C. Pay Order

2. How do I get paid?

Timely file weekly claims.

1. Once you file your first pay order, the pay order for the next two week period is mailed to you.

2. Pay orders are for a two week time period. After the two week period is over you can file for payment of those weeks by phone, by Internet, or by mail. Follow the filing instructions in the blue book.

3. When do I get paid?

Once a weekly claim has been filed and received, payment is normally mailed that same week.

4. How do I stop filing?

If you return to work and wish to stop filing for benefits, indicate this on your payorder or stop submitting pay orders.

5. What is a PIN number and how do I use it?

You use your PIN to file for benefits using Wyoming's Voice Response or Internet Continued Claim systems. A PIN is a number that should only be known by you. A PIN has the same force and effect as a manual signature. If a claimant knowingly allows another person to use their PIN, the claimant is responsible for the information provided to the Department of Employment.

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